Service

Manufacturer’s maintenance that makes a difference

Our service contracts are tailored to customer needs, taking into account individual operational constraints, business processes and the unique level of criticality associated with specific applications. Whatever the issue, our internal escalation process gives us access to different levels of expertise to respond as quickly as possible. Our service teams are trained and equipped with certified equipment to provide a very high level of expertise.

Maintenance contract or unit services

How do you choose the right option for your equipment maintenance?

Choosing between a maintenance contract and unit services will depend on various factors such as:

  • the criticality of your equipment,
  • your budget,
  • your available internal resources
  • your tolerance for the risk of downtime.

Socomec experts can help you assess your specific needs and guide you in choosing the most appropriate solution.

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The advantages of a maintenance contract

To ensure the full availability and continuity of service of your equipment throughout its lifetime.

Maximum peace of mind

Our experts schedule preventive maintenance work on your functioning equipment for you, and provide assistance in the event of a breakdown.

Controlled budget

Planned visits and controlled operating costs.

Prioritisation

Stay focused on your core activities by letting us maintain your facility.

How do maintenance contracts work?

Our maintenance contracts are designed to provide you with a hassle-free experience, ensuring that your equipment is running smoothly and continuously. 

 

  1. Choose from several plans

Our package plans offer different levels of service to meet various requirements.

Depending on the product concerned, the chosen formula may include: digital services, labour or the spare parts necessary to ensure the optimal performance of the equipment.

Whether you opt for a basic level of service or a more comprehensive solution, our team is committed to providing superior services.

 

  1. Customise your contract according to the specificities of your business

Each customer is unique, and so are their needs.

That’s why optional services are available that allow you to customise your maintenance contract to your specific requirements.

Whether you have equipment that needs special attention or budget constraints, we’re here to help you find the perfect solution.

 

 

 

 

 

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